PRIVACY POLICY

Protecting your personal data is a priority for EloLift. This Privacy Policy informs you about how we collect, use and protect your personal data when you use our website www.elolift.com.

Identity of the data controller

The person responsible for processing personal data is:
EloLift
Address: [Full address]
Email: [Contact email address]
Phone: [Phone number]

Adapt

We only collect data that is necessary to manage your experience on our site and to perform our services. This data may include:

Personal information: Name, first name, email address, telephone number, postal address.
Browsing data: IP address, browser type, pages visited, time spent on the site.
Transaction data: Payment information and order history.

Finalités du traitement

Your personal data is used for:

Manage your orders and deliveries.
You send communications (order confirmation, tracking, etc.).
Answer your questions or requests via our contact form.
Send you commercial offers, if you have given your consent.
Improve user experience through analysis of browsing data.

Legal basis for processing

The processing of your data is based on:

Execution of a contract: to manage your orders and deliveries.
Your consent: for sending newsletters or marketing communications.
Our legitimate interest: to improve our services and protect our site against fraud.

Data sharing

Your personal data is strictly confidential. However, it may be shared with:

Service providers: Carriers, payment solutions, site host.
Competent authorities: In the event of a legal obligation or judicial request.

We ensure that these third parties respect the confidentiality and security of your data.

Shelf life

Your data is kept for as long as necessary to fulfill the purposes described above:

Order data: 5 years after the last transaction.

Marketing data: Up to the unsubscribe request.

Browsing data: 13 months maximum.

Your rights

In accordance with the GDPR, you have the following rights over your personal data:

Right of access: Consult the personal data that we hold about you.
Right of rectification: Modify your data if it is inaccurate.
Right to erasure: Request the deletion of your data, subject to our legal obligations.
Right to object: Refuse the processing of your data for marketing purposes.
Right to portability: Receive your data in a readable format or request their transfer to a third party.

To exercise these rights, contact us at [contact email address].

Data Security

We implement appropriate technical and organizational measures to protect your data against loss, unauthorized access, modification or disclosure.

Cookies

We use cookies to improve your browsing experience on our website. You can manage your preferences via your browser settings or our cookie management tool. To find out more, see our Cookie Policy .

Modification de la Politique de Confidentialité

This Policy may be updated to reflect legislative or technical developments. We invite you to consult it regularly.

Contact

For any questions regarding this Policy or the processing of your personal data, you can contact us:

By email: [Email address]
By mail: [Complete postal address]
By phone: [Phone number]